TRAININGS

Are You In Need of Professional Development?

We offer a variety of classes to help you gain and maintain competency in various areas of Social Work.

Level up your Professional Skills with Potential Realized

Meet Our Trainer

Natalie Milom, LCSW, is an EMDRIA Certified EMDR Therapist and Approved Consultant, ICEEFT Certified Emotionally Focused Therapist and Supervisor, and TBRIĀ® Practitioner specializing in ACEs and attachment trauma. She has worked with children and families for over 14 years.
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After working with families for years providing talk therapy and behavior modification services for children and families surviving trauma, Natalie realized something else was needed to repair the deep, relational wounds that most of her client families were experiencing. After getting trained in EMDR, EFT, and TBRI, she saw an immediate shift in clients' ability to heal within and repair their most important relationships, including the one with themselves. Now, she's on a mission to help other Social Workers help families heal.
Potential Realized, provider #1893, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 9/28/24-9/28/27.
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Social workers completing courses on this page will receive continuing education credits in Social Work as specified on the registration page.

Grievance Protocol

While Potential Realized aims to provide the best service for clients, we want to know your complaints and suggestions.Ā  Allowing stakeholders to provide feedback ensures the services Potential Realized provides meet each individual’s and family’s needs, and maximizes the overall safety, security, and satisfaction of all our stakeholders.Ā 

Everyone has the right to file a grievance without interference or retaliation.Ā  The aggrieved should complete the grievance form and email it to [email protected].Ā  In the subject line, put ā€œGrievance.ā€Ā  If the person has a difficult time completing the form, s/he can bring it to the Director of Operations (DOO)for assistance completing the form.Ā  If the grievance involves the DOO, the grievance should be submitted to the CEO.

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Grievances include but are not limited to

  • Refund requests
  • Complaints about course content
  • Complaints about speakers
  • Complaints about facilities
  • Nonreceipt of certificates

Once the grievance is received, you will be notified via email confirming receipt.Ā  The Director of Operations will notify the Performance and Quality Improvement (PQI) committee, which will review the grievance and conduct a thorough investigation. The PQI Committee members include the DOO, Social Work Consultant, and Director of Education. The DOO or CEO will respond with written notification via email of the resolution and an explanation of any further appeal, rights, or recourse within thirty days.Ā 

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For more information, call the DOO at 678-829-5985 or send an email to [email protected].